I recently had the pleasure of using TRACKI, and I’m genuinely impressed by every aspect of the experience—especially the exceptional help from Miss Ann. Here’s my breakdown:

Product Quality

Precision and Reliability:** The TRACKI device/solution delivered accurate location tracking with minimal latency. I felt confident knowing exactly where my assets were in real time.

User-Friendly Interface:** The app and web dashboard are intuitive, clean, and easy to navigate. Setting up geofences, alerts, and reporting was straightforward.

Robust Features:** Real-time tracking, history playback, battery/status monitoring, and customizable alerts cover all the essentials I need for peace of mind.

Service Experience

Responsive Support:** From my first inquiry to post-purchase questions, the TRACKI team, led by Miss Ann, delivered timely and clear responses. It’s rare to encounter such proactive assistance.

Personalized Attention:** Miss Ann took the time to understand my use case, recommended the right plan, and walked me through setup with patience and clarity.

Proactive Communication:** I appreciated follow-up messages ensuring everything was functioning correctly and to address any potential hiccups early.

Customer Service Excellence (Miss Ann)

Knowledgeable:** Miss Ann answered complex questions with confidence and accuracy, translating technical details into practical guidance.

Empathetic and Professional:** She listened attentively, acknowledged my concerns, and kept a professional yet friendly tone throughout.

Troubleshooting Confidence:** When I encountered a minor issue, she diagnosed quickly, provided steps to resolve it, and checked back to confirm resolution.

Going the Extra Mile:** She offered tips for optimizing battery life, recommended best practices for alert customization, and shared helpful resources.

Overall Value

The combination of a high-quality product and standout customer service makes TRACKI a standout choice in the tracking space. The investment feels worthwhile given the reliability and the confidence I gain from ongoing support, especially from Miss Ann.

Recommendation

If you’re shopping for a tracking solution and want a seamless setup with exceptional support, TRACKI is highly recommended. If you’re fortunate, you’ll interact with Miss Ann and experience the same level of care and expertise that made this purchase exceptional.

Every once and a while I get surprised with a product I bought from Amazon on how good or bad it is that I stop life in its trucks and get reviewing. This is one of them.

I am beyond impressed on this purchase. I bought one, started using it, then immediately bought two more. For a long time I’ve been using Tile for my trackers. This product… ain’t no tile! It’s wayyyyyyy way way way better than tile. It has SO MANY features that are so damn impressive I am settling down to right about each of them I have noticed or used so far. And mind you, I know for a FACT there are SO many optional features you have complete control of turning on or off to personalize your tracker using experience that I know I haven’t even begun to explore all of them, so you will notice more. Except for cursing myself for all the money and time I spent using tiles products, I’m super happy with the way I have things set up on all of my Tracki trackers (love the name) so I don’t have a need to mess with any other optional features that u might like to take advantage of. And all of them are free to use or not use, though keep in mind, u can’t use this tracker at all without their base subscription for using their service, of which you have tiers of packages to choose from based on your needs. We will get into that later in this review. Let’s begin.

I’m not one to care about product packaging but to put it this way, the thing is packaged better than all my Ring cameras and outdoor camera lights I’ve purchased. And the product itself is remarkably heavy for its size (the trackers size is about half of an American dollar bill in width and length) there is no doubt these trackers are made with good material. Inside the package comes with a charger, pamphlet in well written English (u will have zero need for it because of its simplicity and the app) and multiple options for u to choose how you want to attach the tracker to the object u want to track. All of these methods are extremely sturdy and strong as hell. Yet, at the same time they all allow you to detach from its “base” for removal to recharge it and then slide and click it back into its base. For example, I chose the magnet option for attaching my trackers to the vehicles I’m tracking. No joke… the magnets are damn near lethally strong… as I said I bought two more trackers and accidentally let two of the magnet bases within a six inch vicinity of each other…it hurt my hand like hell which was in the way of the two magnets when they came smashing into each other. Then… to get them apart I need to ask a strong man who used tools to separate them. Letting me know… at least I have no worry at all that my trackers will detach from the cars I am tracking. There is also a sticky foam option for attaching your base and a screw-on base with screws if u want a more permanent presence.

Soon as you get your tracker the first thing u do is charge it with the provided charger (c type). I charged mine overnight probably 24 hours. The battery life is in no other words INSANE! I mean… I’m just in such shock that these cheap devices… crazy…it’s just one of my best purchases ever on Amazon that’s for sure. It’s been about 3 weeks on that same charge (I have the best package they offer to track and report to me every 15 seconds which is almost direct in real time tbh) and checking now it’s 39% still! Going at that rate… one single overnight charge with the highest package to track every 15 seconds… should last over one month. AND! And… I opted out of an option they have in settings to turn battery saver on after one hour of not moving But movement will then trigger it to reactivate back to its online state. Just impressive to me is all I’m saying… especially for the cost of this item!

Moving on… download their app,you will need it and u should love it. Like I said.. so so many options and features that I would spend hours writing details and opinions on them all. So I can’t go into all of it you will just see yourself.

When u get the app, next u will get the easy, I think… it’s maybe four or five super super easy steps worth of set up will pop up. The second step in these easy instructions is to choose your data plan subscription (I say “data plan” because this tracker comes with its very own built in SIM card… no more guessing if you have to buy one that’s actually compatible). You will have to pay for the subscription and u will need it in order to use the tracker. I think they range from 19.99 to 29.99.

Once you’re live, you should take some time exploring all the features and options in the app. You could play around with its speed limit alert notification, where when u click this on, you get to choose what mph u want the tracker to be going for you to b alerted. There’s more, like low battery alerts and geofencing. Not to mention a plethora of how-to informative videos in its own section.

One of its BEST features in my opinion it’s how to contact help. There’s no comparison like being able to pick up the phone and get a live rep right away (sounds to me like the reps are right here in the good old USA as opposed to overseas if u know what I mean the language/accent barrier). There’s also live chat which I have also used and once again, right away at any time I’ve reached out I always get someone there and ready to help me. And I think there’s an email option too but that’s just not for me.

Well there you have it. I know I’m forgetting to include some details in this review but I’m an avid updater so I will def come back to this review with more info should I think it would be helpful to you.

*** Update*** I just learned from Support (just offering this information to me without me even asking, which I thought was very nice!) that these trackers also come with a lifetime warranty, including loss, theft, damage etc! I mean cmonnnnnn! Super happy with this purchase!

The Tracki Pro GPS Tracker is an absolute game-changer for keeping tabs on my vehicle. It's compact, easy to install, and provides real-time tracking with incredible accuracy. The USA-made design gives me peace of mind knowing it’s high-quality and built to last.

I’ve used it for several weeks now, and the tracking is spot on. The mobile app is user-friendly, and I can see my vehicle’s location at any time. The geo-fencing feature is fantastic—if my car goes outside a designated area, I get an instant notification, which is a huge bonus for security.

Battery life is impressive too, and I love that it’s low maintenance. I also appreciate that it has an SOS alert feature in case of emergencies, adding another layer of safety.

If you’re looking for a reliable, affordable GPS tracker for your vehicle, this is definitely the one to get. It’s a must-have for anyone who wants peace of mind when it comes to tracking their car.

I’m really impressed with this tracker device. Setup took only a couple of minutes, and the app connected right away without any issues. The tracking is very accurate — I can see updates almost instantly, and the location pins have been spot-on every time.

The battery life is surprisingly good. I charged it once and it’s still going strong after several days. The device itself is small, lightweight, and easy to attach or hide depending on how you’re using it.

Notifications are fast, and I really like the geofence alerts. It gives me peace of mind knowing I’ll get an instant message if something moves out of the area.

Overall, this tracker does exactly what it promises and does it well. Reliable, user-friendly, and worth every penny. Highly recommended!

The build quality of the device is overall quite decent. Sturdy solid shell with a very strong magnet or fixed mount. Battery life is not bad.

I’m not a fan of the service functions of the App, especially when it comes to push or sms notifications. You can update everything and then a week later all the notifications stop. Doesn’t matter how many times you reset them or fix any connections to your phone. We have the 15 second updated plan with two year contract.

Does it track well? Yes and no. Cloudy days have knocked the signal out for hours even when in town or close proximity to my phone.

Overall my concern is more with the ability to get notifications. Most gps devices will have tracking issues when cloudy. I thought these devices could fill in the gaps with an LTE service when gps connections weren’t reaching, but that doesn’t seem to be the case. But in the event something is taken from me, the most important time is the hour after. But if the vehicle, trailer etc moves without you knowing, it’s probably gone for good. I’ve seen boats or trailers stripped for parts by the time detectives can get on scene and take the time to track it down. So to me, the notifications are of great consideration in value. I’m not sure why their app fails to retain my selected settings. I’ve tried everything with updates and refreshing settings. Still only lasts a day or two. You can go back and check settings and it will say notifications on, but I could go a couple weeks without one notification from my truck or trailer which are moving multiple times daily. At this point, I’m going to use the device for the remainder of my contract but then will be looking elsewhere.

Update - Customer service has reached out multiple times. They seem eager to find a resolution, but unfortunately it seems like it’s beyond them. They made sure I was getting SMS notifications as the push notifications stopped coming through. Now neither SMS or push notifications come through. So if your device is stolen it will take you until the next time you lay eyes on the thing you are tracking, until you realize it’s gone. Unless you open the app daily to look. It my opinion, it defeats the purpose of a security device if the alarm isn’t going to sound when you need it to. The device also doesn’t constantly refresh itself automatically. Either the device needs to be moved or you have to log into the app. So in many cases it seems like it glitches from one part of town to the other if you try to find details on locations it has traveled to. I dont see the point of paying for a 15 second refresh if it is going to go 4 hrs, 6 hrs or longer without updating. You could likely sign up for the lowest refresh and have the same location data. I’ll update further if they find a fix to any of these issue. But for now steer clear! Unless you are ok with bare bones of having to log into track.

Tracki Pro is my favorite, first off it's durable, the app is easy to use not to mention the customer service is perfect good choice never going back to the other trackers I used before

Battery life is great

Accuracy is great

But if you wanna turn on the battery saver mode it's torreable when it comes to accuracy

Some problems with the app

Customer service is nice

Overall is great

Solid tracker. Has been sitting in the hood of my Mustang for 6+ months. Magnet is extremely strong and waterproof. Battery lasts for months with 5 second updates. Cheap plans

Yours prdect is very poor condition and not working in GPS

Très très très bon produit je recommande fortement👍👍👍

This product works really well. Almost feels like being in the car as I track and monitor it's movement. Purpose well served.

I was cheated, I wanted a tracker without a subscription, and I got it with a subscription, this is a scam of the consumer's money!!!

I've never seen a company with such a good customer service before. They called me with back when I reported an issue with the Tracki Pro. It turns out that the device charges specifically with the USB-C cable provided and wouldn't work with my mac charger. Its now charging to 100% so if you have a charging issue use the original cable provided in the box.

The tracker and app.tracki.com has a great user interact where you can see multiple tracki devices at the same time. Our company uses this for asset protection and export shipments to Asia. Settings are very intuitive you can set how many times the device should give off a GPS position once per minute or if you want to prolong battery life you can sent to once per 12 hours.

We will definitely be purchasing more of the Tracki Pro devices.